posted 03-13-2002 02:09 AM         

quote:

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Originally posted by LattitudeatWork:
i have a lat***ude CPx, and it shuts down a lot. it makes a sound like the CD does when it initializes, and then goes to the DELL BIOS screen. Any ideas? seen this before?

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Dear Dell User,

You may experience that the system does not get past the Dell Bios screen (Dell logo screen).

To resolve this issue, you should consider the below steps:

1)first of all, clear nvram. steps given in below link:
http://support.dell.com/us/en/kb/document.asp?DN=1035229

Document Number: FA1035229

How do I clear NVRAM on my Dell™ Latitude™ system?

2)check if the issue gets resolved, if it doesn't, then restore BIOS (System Setup) to defaults. steps given in below link:
http://support.dell.com/us/en/kb/document.asp?DN=1035267

Document Number: FA1035267

How do I restore setup defaults on my Dell™ Latitude™ system?

If the issue still persists, then you should contact the Dell Technical support at
support@dell.com

This should resolve the issue.

If you have any further concerns, then contact me at my e-mail id.

Thx.

carlton_sharm